SEWER BACKUP
If a sewer backup occurs on your property, the City encourages you to take the following steps:
- Call the City’s Public Works Department immediately at (507) 204-0999 to report the sewer backup. The City will work with you to identify the location of the blockage. If the blockage is in one of the City’s main sewer lines, the City will attempt to clear the blockage.
- Make arrangements for the blockage to be cleared if it is determined to be in the individual sewer line to your property. Remember, you are responsible for scheduling and paying for service to clear such a blockage.
- If you have homeowners or another type of property insurance coverage, notify your insurance agent of the sewer backup to see if such a claim is covered.
- Clean the entire contaminated area in a safe and professional manner. It’s a good idea to use the services of a reputable company experienced in cleaning up after sewer backups.
- Document the actions you take (calls, contacts, costs) in response to the sewer backup.